Frequently Asked Questions (FAQ)

Discover answers to questions about cabinet materials, pricing, shipping, warranties, and more. If you can't find what you're looking for, feel free to reach out to our team for personalized assistance. Explore our FAQ section to learn everything you need to know before making your cabinet purchase.

For assistance or any inquiries, please contact iCabinets during our business hours:
  • Toll-Free Tel.: 844-999-7070
  • Email: info@icabinets.com
  • Operating Hours: Mon – Fri | 9am – 6pm (Pacific Time)

Standard finishes require 2-3 weeks for handling and delivery, while Custom Paint Series finishes may take 6-8 weeks. Additional time may be needed based on location and customization.

See our Delivery process.

Enjoy free delivery on cabinet orders exceeding $5000 within the contiguous United States. We partner with specialized regional carriers dedicated to shipping cabinets and furniture, ensuring reliable and efficient service tailored to your location and requirements.

Our kitchen cabinets are shipped in flat boxes and are not pre-assembled.

See our Delivery process.

If you mistakenly ordered a product or have had a change of heart, we offer a 30-Day Money Back Guarantee for your peace of mind.

See our Returns Policy.

Read our Limited Lifetime Warranty.

We offer great offers for contractors and installers! Sign up and and join our Contractor Program.

Get in touch with our in-house Sales Designers here.

iCabinets is purely an online kitchen cabinet retailer. Should you need sample doors, you can order them on our website and will be shipped directly to your address.

We ship orders directly to your location. No pick ups, no hassle, no stress. 

Our cabinet boxes are made of plywood and have a UV coated interior. Our drawers are made of solid hardwood with dovetail joints and are CARB2 compliant (formaldehyde free). Inclusive hardwares have soft closing doors and drawers, and undermount rails.